Lapis and Turquoise Rodeo Earrings in Silver

Processing Time

We make every effort to process and ship your order as quickly as possible. Orders are processed and shipped within 1 to 2 business days. 

Curbside Pickup

We offer free curbside pickup Monday-Friday in San Antonio, Texas. Orders are ready within 1-2 business days.  When checking out, please select the local pickup option. An email notification will be sent out when the order is ready for pickup. For any questions or special request please email us at RoamHomeShop@gmail.com

Shipping Time

Shipping times vary depending on your location and the selected shipping method. Please refer to the estimated delivery time provided during checkout.

Shipping Fees

Shipping fees are calculated based on your location and the weight of your items. Any applicable shipping charges will be displayed at the time of checkout.

International Shipping

We currently do not offer international shipping. 

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free returns process within 14 days of you receiving your delivery.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Returns Process

To initiate a return, please contact our customer support team at RoamHomeShop@gmail.com with the following information:

• Your order number
• The item(s) you wish to return
• The reason for the return

Our customer support team will provide you with a Return Authorization (RA) number and prepaid return label.

Refunds

Once we receive your returned item(s) and inspect them, we will issue a refund to your original payment method. Please allow up to 3-10 business days for your refund to be processed.

Exchanges

We do not offer exchanges at this time. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will provide instructions on how to return the item and will either replace the item or issue a refund, depending on your preference.

Please note that we reserve the right to refuse any returns that do not meet our return policy guidelines.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team at RoamHomeShop@gmail.com

Thank you for shopping with us, and we hope you enjoy your experience with our products and services.